Client Services Manager
Susan joined FMG in 2018 with over 30 years of experience in the Financial Services and Insurance Industry. Her role at FMG is to enhance the value-added services that distinguish FMG from our competitors. Susan manages the “Claims Advocacy” for our customer’s employees. She also helps FMG’s customers add and remove employees from our customer’s benefit plans; Including the management of “COBRA” eligible benefits, notification statements and financial tracking.
Susan is a graduate of Worcester State University with a Bachelor of Science degree in Business Administration with a concentration in Accounting and Finance. Susan is also licensed as an independent Life and Health insurance agent.